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Business Process Modeling

"Business process modeling is the graphical representation of a company’s business processes or workflows, as a means of identifying potential improvements. This is usually done through different graphing methods, such as the flowchart, data-flow diagram, etc."

Visio:

Microsoft Visio can be used to create simple or complicated diagrams. It offers a wide variety of built-in shapes, objects, and stencils to work with. You can also make your own shapes and import them if you’re willing to do all that extra work. The driving idea behind Visio is to make diagramming as easy as possible for the user.

Visio

SnagIT:

Snagit is a screenshot program that captures video display and audio output. Originally for the Microsoft Windows operating systems, recent versions have also been available for macOS, but with fewer features. If you’re struggling to communicate clearly, Snagit lets you easily get your point across. Or walk people through workflows and answer questions with a quick screen recording.

SnagIT