A Business Analyst is someone who analyzes an organization or business domain and documents its business or processes or systems, assessing the business model or its integration with technology. Being a business analyst is a bit like being an architect but instead of building a house, we are developing or updating a computer system. A business analyst takes responsibility for talking to the business users of the computer system to understand their needs.

As well as providing business analysts with the key skills to effectively contribute to business change projects, our business analysis training courses coach delegates in a 'way of thinking' and analysing that delivers the right result first time with minimal cost and maximum benefit.

Modern business relies more and more on analytics for understanding and predicting customer behaviour, monitoring and optimising its processes and managing and supporting suppliers. Understanding the use of big data for business is a key skill in today’s global market.